Contact IC Buddy
Choose the contact path that matches your question. Email is not monitored as an emergency or medical advice service, so do not use it for urgent symptoms.
General and app support
For website feedback, app navigation questions, accessibility concerns, or help locating account controls, email the support team. Avoid including diagnoses, test results, or other sensitive medical details unless strictly necessary.
Privacy and account requests
Use a clear subject line so the request reaches the right workflow. Account deletion has a dedicated page with identity-verification and timing details.
Medical questions and urgent care
IC Buddy cannot assess symptoms or recommend treatment by email. Contact a licensed clinician for medical questions. Seek urgent care for severe or rapidly worsening symptoms, inability to urinate, heavy bleeding, signs of serious infection, or any emergency.